Why are there out of pocket expenses when my insurance company tells me they pay for everything at 100%?

Insurance companies pay for the services that are billable to them. Before you have any appointments scheduled here, you will receive a Wellness Commitment Plan. This will show you what your out of pocket expenses are. Our physicians do not participate with all insurances. For the non-participating insurances we will bill your insurance for you. The claim may be processed as out of network and you could end up with a deductible on charges you typically would pay just a copay. There are other services that are just not covered by your insurance company at this office. We are unable to bill for your dietitian visits, behavioral visits, exercise visits and the food supplements that you are required to take prior to and after your surgery.